FÁMMY FÆY™ is a brand name under Maison FFÆY, which is a trading name of FFAEY Sdn Bhd (1457727-T). We respect the privacy rights of its online visitors and recognize the importance of protecting the information collected about them.
Collecting Personal Information
FÁMMY FÆY does not collect personal information from you (your name, addresses, e.g.) when you visit our website. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you choose to provide this information to us, it is only used to fulfill your request for information or your consent to receive communication from FÁMMY FÆY. Such communication can include: electronic newsletters, offline mailings, notification of new product arrivals, promotions, contests and customer service calls regarding orders you have placed.
If you place an order on our website, we will collect your first and last name, home or other address, telephone number, email address and billing, payment and financial information. If you do not provide such information, we will be unable to complete your purchase. We use this information to complete, support and analyze your purchases from FÁMMY FÆY.
Also, if you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you Sign Up at FÁMMY FÆY website, we may ask for your information, including items such as name, telephone number, email address, and details on how did you hear about us.
This information may also be used for internal purposes and to comply with any requirements. This information may be disclosed to our staff and to third parties involved in the completion of your transaction (credit card provider, e.g.) the delivery of your order (supplier, shipping carrier, e.g.) or the analysis and support of your use of the FÁMMY FÆY website.
In general, we use the information we collect in various ways, including to:
- – The delivery of your order
- – Customer service calls regarding orders you have placed
- – Provide, operate, and maintain our website
- – Improve, personalize, and expand our website
- – Understand and analyze how you use our website
- – Develop new products, services, features, and functionality
- – Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- – Send you emails
- – Find and prevent fraud
Collecting Technical Information
FÁMMY FÆY follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
As you browse our website, we may gather navigational and clickstream data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to complete, analyze and support your purchases from FÁMMY FÆY and use of the web site to comply with any requirements of law and to determine the commissions for our Affiliates.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
Sharing Personal and/or Technical Information
We take your privacy seriously. We only share your personal information when it is necessary to complete your order (submitting your address to a supplier and/or shipping carrier, e.g.) or to fulfill a legal requirement or request if we have belief that such action is necessary.
We may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or fammyfaey.com has good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on FÁMMY FÆY or (2) to protect and defend the property or rights of FÁMMY FÆY, the users of its website or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection. If fammyfaey.com should ever file for bankruptcy or merge with another company, we may sell the information you provide to FÁMMY FÆY to a third party or share your personal information with the company we merge with.
We offer secure web pages to collect certain kinds of user information, and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our website reduce the likelihood of security problems to a level appropriate to the type of data involved.
We generally keep user data on our server or in our archives for as long as we deem reasonable. We may alter this practice according to changing requirements. We may keep other data for longer periods if the law requires it. Additionally, information posted in a public forum (such as a frequently asked question, article comment, or product review) could stay in the public domain indefinitely.
Your Consent to this Policy