Customer Support


We believe customer satisfaction above all else. We value our clients, and it shows in every interaction!

The products you purchase and services you receive are made possible through careful planning and commitment to quality. Any time you need assistance with deliveries or other concerns, you can count on our quick response to ensure customer satisfaction.


To response to a customer’s feedback and enquire is a valuable facet of FÁMMY FÆY’s desire to provide a pleasant online purchase experience. Your feedback is important to us, and you are welcome to contact us for any queries or complaints. We would also appreciate any observation you want to convey regarding the web pages, including links not functioning or confusing sections. You are part of our initiative to find ways in improving our online store.


In case of any complaint, FÁMMY FÆY has a streamlined process of receiving complaints and acting on them in a systematic method. You can expect to receive a response in a short amount of time after you have lodged an inquiry.


The customer service contact is made available if you have any issue or enquire regarding your online purchase experience. We have helpful and courteous service staffs who are ready and willing to find a solution to your request.


FÁMMY FÆY listens to your comments, feedback, and complaints, and you can contact us through email, chatbox/WhatsApp or by filling up the online form below.

By Online Form

Fill out our contact form with details of your query and we will get back to you via email.

By Email


By Chatbox / WhatsApp

Please look for the Chatbox button at the bottom left side OR the WhatsApp button at the bottom right side of your screen. However, we are only available during the hours below, but do message us and we’ll respond when we’re back online!


Mon – Thur: 9am – 5pm
Friday: 9am – 4pm

H/P: +6010 718 1132